Contact Us

Life Line Credit Union

5855 Bremo Rd. Suite 701

Richmond, VA 23226

Telephone: (804) 285-1916

Fax: (804) 282-8464

Voice Response: (804) 285-3351

24 Hour Loan Line: (800) 366-0993

Voice Response Instructions:

Voice Response Codes
Accounts                                                                                  Codes

Savings S1

Checking S2

Christmas
S3

Vacation S4

2nd Savings S5

New Car Loan L1

Used Car Loan L2

Personal Loan L3

New Boat/ Rec. Vehicle Loan L4

Motorcycle Loan
L5

Line-of-Credit Loan L6

Overdraft Protection Loan L7

CD/ Share Secured Loan L9

Used Boat/ Rec. Vehicle Loan L13

Second Mortgages L20

Home Equity L30

Centralized Voice Response Menu
Menu Editor
Step 1: Enter Member Number (aka Account Number) + the First 2 Letters of Last name, then #
Step 2: Enter PIN Number (last 4 digits of SSN), then #
1. Inquiries
     1. Specific Account Information
     2. Account Balances
              1. Savings and Checking Account Balances
              2. Loan Balances
              3. Certificate Balances
             4. All Account Balances
     3. Cleared Checks, Deposits & Withdrawals
              1. Cleared Check Information
             2. Deposits Made
              3. Withdrawals Made
              4. Specific Check Information
              5. All Transaction History
     4. Interests or Dividend Menu
              1. Interest, Dividends, and Tax Withholding for THIS Year
              2. Interest, Dividends, and Tax Withholding for LAST Year
             3. Date and Amount of Last Dividend Paid
     5. Payroll Information
2. Transfers
     1. Transfer to Another Account
    2. Transfer to Another Member's Account
     3. Transfer from a Joint Member's Account
     4. Transfer from Joint Member's Account to a Joint Members Account
3. Withdrawals
     1. Request a Check for Yourself
     2. Request a Check for a Payee
4. Loan Services
     1. Loan Payoff Information
     2. Loan Payment, Next Due Date, Past Due, Payoff for Specific Loan
     3. Apply for a Loan
    4. Loan Application Status
     5. Estimate a Loan Payment
5. Other Services
     1. Change Member's Password
    2. Estimate a Loan Payment
    3. Loan Payment, Next Due Date, Past Due, Payoff for Specific Loan
     4. Apply for Loan
*END your call (Press * to exit out of any menu)